Pinnacle Custom Builders, Inc.
123 Jefferson Place
P 404.373.2345
Decatur, Georgia 30030F 404.529.4532
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Home > Getting Started

Pinnacle Custom Builders, Inc. is committed to producing exceptional projects and to communicating effectively with our clients while that project is being built. We work closely with our clients, making their priorities our priorities, answering their questions, addressing all of their concerns, and helping them make the most of their investment as we guide them through the exciting process of seeing their project built.

Initial consultation

This first meeting is one way for you to become familiar with us and the work we do. We’ll discuss your priorities along with your budget, design, and building schedule.  Together we’ll determine whether we’re the right contractor for your project and learn how we can best serve as a part of your team. 

Construction planning

Once you’ve become familiar with us and are ready to begin setting up your project, we can start pre-construction planning based on whatever stage you’re at.  We’re happy to work with your architect or designer if you’ve already acquired construction drawings for your project, and we’ll generate a construction quote for a fee that can be credited toward your total building costs. If you haven’t yet chosen an architect, we offer basic design services, or we can help you find the right designer from our extensive network of architects.

When you’re ready to proceed with a detailed construction plan, we’ll discuss what kind of contract is best-suited for you.  We can draft either a fixed-price contract with a guaranteed cost, or we can offer you a cost-plus contract based on whatever materials, fixtures, and finishes you choose. We’ll also discuss the appropriate construction methods for your project, whether they call for wood, steel, masonry, or other building materials, as well as certain green building practices like LEED for Homes, EarthCraft or Energy Star House certification.  Every issue, whether it involves your budget, design priorities, scheduling needs, or any other matter, will be addressed and completely resolved before construction begins. Your contract will also include a detailed, realistic construction schedule and a timetable for choosing finish products, fixtures, and appliances.

While the construction phase is an exciting time, it can also be an invasive one as the sawdust gets kicked up and hammers make their music. Throughout the construction process, we’re there to answer questions and address concerns as they arise. We’ll schedule times to meet with you and walk through the project at critical points during construction, and we’ll also guide you through the process of choosing any finishes, fixtures or other necessary decisions.

Final walk-through

At completion, we’ll schedule a walk-through with you and produce a punch-list of any items that need our attention. We’ll also show you how to use any new thermostats, water heaters, security systems, or other appliances we’ve installed. You’ll receive the product manuals for these items as well as a homeowner’s manual with your project’s warranty agreement.


We’re committed to you beyond the building process, and we will be available long after your project is completed. You’re welcome to contact us with any questions about your project, and we’ll also be there if any warranty items need our attention. We rely on referrals from previous clients, and we believe the best referrals come out of the relationships built on trust and outstanding results.